Confidentiality Guarantee

This Confidentiality Guarantee (“Guarantee”) sets out the commitment of PowerPoint.Guru (“Company”, “we”, “our”, “us”) to protect the confidentiality of all information provided by our customers and users.

1. Scope of Confidentiality

1.1. This Guarantee applies to all information you provide when using our Website or services, including but not limited to:

• Personal data (name, email, phone, payment details);
  
  
• Order-related information (instructions, uploaded files, design materials);
  
  
• Communications with our Support team;
  
  
• Transaction records.
  
  

1.2. We recognise the sensitive nature of the materials you share with us and guarantee that such information will remain confidential in accordance with this Policy.

2. Non-Disclosure Commitment

2.1. We will not sell, rent, trade, or otherwise disclose your personal or order-related information to third parties except:

• To trusted service providers necessary to deliver our services (e.g., payment processors, hosting providers, subcontractors);
  
  
• Where required by law, regulation, or court order;
  
  
• To defend against fraud or legal claims.
  
  

2.2. Any subcontractors or partners who may access your information are contractually bound to maintain confidentiality and use the data solely for the performance of services. See Privacy Policy.

3. Security of Information

3.1. We use technical, organisational, and administrative measures to protect your information, including:

• Encrypted connections (SSL/TLS) for all data transmission;
  
  
• Access controls and logging for sensitive data;
  
  
• Regular security monitoring and backups.
  
  

3.2. Payment information is processed only by certified third-party providers (Nuvei, Solidgate, NihaoPay). We do not store complete card details on our servers.
See Payment Policy.

4. Data Retention and Deletion

4.1. We retain personal and order-related data only as long as necessary to:

• Deliver the ordered services;
  
  
• Comply with legal obligations (e.g., 5–7 years for tax purposes);
  
  
• Resolve disputes and support revisions.
  
  

4.2. When the retention period expires, or upon your request, data is securely deleted or anonymised.

4.3. Customers may exercise their “Right to Erasure” by contacting . Requests are processed in accordance with Privacy Policy and Data Retention Policy.

5. Confidentiality of Order Materials

5.1. Any files or content provided by you for the creation of presentations remain your property. We do not use or disclose these materials beyond fulfilling your order.

5.2. After completion of your order and expiration of the retention period, such files are deleted.

5.3. If a refund is issued, all intellectual property and related materials revert to the Company, and you lose the right to use them.

See Money Back Guarantee.

6. Exceptions to Confidentiality

6.1. Confidentiality does not apply if:

• You choose to publish or disclose your presentation yourself;
  
  
• You provide explicit consent for us to showcase the work in our portfolio or marketing;
  
  
• Disclosure is required by law, regulation, or governmental authority.
  
  

6.2. In cases of fraud, abuse, or breach of our Terms & Conditions, we reserve the right to disclose relevant information to protect our rights.

7. Customer Responsibilities

7.1. You are responsible for ensuring that materials you upload (texts, images, data) are not unlawful, confidential to third parties, or infringe intellectual property rights.

7.2. We cannot be held responsible for breaches of confidentiality caused by information you voluntarily disclose in public channels (e.g., testimonials, forums).

8. Warranties and Limitations

8.1. We guarantee to treat your data and materials with the highest level of confidentiality consistent with industry standards.

8.2. However, no system is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security against unauthorised access, hacking, or force majeure events.
See Disclaimer.

9. Amendments

We reserve the right to update this Confidentiality Guarantee. Changes will be published on the Website, and material changes will be notified via email.

10. Contact

For questions regarding confidentiality, please contact:
[email protected]