Revision Policy

This Revision Policy (“Policy”) explains the conditions under which you may request modifications (“Revisions”) to presentations delivered by PowerPoint.Guru.

This Policy forms part of our Terms & Conditions and must be read together with our Money Back Guarantee Policy and Payment Policy.

1. General Provisions

1.1. Purpose: We are committed to delivering high-quality presentation design services. If the final product does not fully align with your initial instructions, you may request revisions under the conditions set forth in this Policy.

1.2. Free Revisions: Each order includes up to five (5) free revisions, provided that:

• The request complies with this Policy;
  
  
• The request is made within the revision timeframes specified in Section 4.
  
  

1.3. Paid Revisions: If free revision limits are exceeded or if your request does not comply with this Policy, you may place a new paid order for additional modifications.

2. Instructions for Revision Requests

2.1. Consistency with Initial Instructions: Revision requests must not contradict your original order instructions. For example:

• If you ordered a 10-slide corporate profile, you cannot request to expand it to a 30-slide investor pitch deck under a free revision.
  
  
• If you requested a minimalist design, you cannot demand a complete redesign into a colorful marketing style.
  
  

2.2. Quality Assurance Review: All revision requests are reviewed by our Quality Assurance Department. If the Department determines that the original instructions have been fully met, your revision request may be declined.

3. Submission of Revision Requests

3.1. How to Submit: Revisions must be requested via Customer Support (email or dashboard form). Requests made through other channels (e.g., direct messages to designers) will not be considered valid.

3.2. When to Submit:

• Before Approval: Revisions can be requested at any time before you approve the final product.
  
  
• After Approval: You may request revisions within seven (7) calendar days after approval, subject to Section 4.
  
  

3.3. Technical Issues: If you cannot clearly view the preview due to technical problems, you must contact Support immediately to request an alternative preview format.

4. Deadlines and Timeframes

4.1. Before Approval: Free revisions may be requested any time before approving the order.

4.2. After Approval:

• For presentations up to 20 slides: you may request free revisions within seven (7) calendar days after approval.
  
  
• For presentations exceeding 20 slides: the free revision period extends to fourteen (14) calendar days after approval.
  
  

4.3. After Expiration: No free revisions are available after the periods above. Customers may place a new paid order for further editing.

4.4. Approval of Revised Files: Once a revised file is delivered, you have seven (7) calendar days to approve or reject it. After this period, the file is deemed automatically approved.

5. Number of Free Revisions

5.1. Each order includes up to five (5) free revisions.
5.2. Free revisions are limited to minor adjustments, including:

• Corrections of errors (typos, alignment issues).
  
  
• Small text changes.
  
  
• Color or image replacements.
  5.3. Requests for major changes (new structure, different presentation type, adding slides beyond the original scope) are not considered free revisions and require a new order.

6. Customer Obligations

6.1. Customers must provide:

• Clear and detailed instructions for the revision.
  
  
• Timely feedback during the revision process.
  
  

6.2. Failure to provide instructions or feedback within required timelines will result in automatic approval of the last delivered version.

7. Limitations

7.1. Free revisions cannot be used to substantially alter the original scope of work.
7.2. Free revisions cannot extend beyond five (5) cycles.
7.3. We are not responsible for dissatisfaction resulting from vague or incomplete initial instructions.

8. Final Provisions

8.1. This Policy does not limit your rights under consumer protection law.
8.2. We reserve the right to amend this Policy at any time. Updated versions will be published on our website.